Lens Setup Error Entering Carts With Tripped Focus Axis¶

Summary¶

An image-defined lens setup warning was reported when entering Cartesian control. The nearby chat explanation was that this can happen if the focus axis has tripped or the UltiBox/focus output is not loaded correctly.

Symptoms¶

Lens setup warning appears when entering Carts / Cartesian control.
Focus axis may already be tripped.
UltiBox or lens motor output may not be loaded/responding.

Evidence¶

Timestamp	User	Media	Evidence
2021-10-28 04:26	Ka	,	Image description: Lens setup warning/error while entering Carts / Cartesian control; nearby explanation says focus axis may be tripped or UltiBox focus output not loaded.

2021-10-28 04:26 - Ka: Image description: Lens setup warning/error while entering Carts / Cartesian control; nearby explanation says focus axis may be tripped or UltiBox focus output not loaded.

Media Text / Description¶

Media 1: 2021-10-28 04:26 - Ka: Image description: Lens setup warning/error while entering Carts / Cartesian control; nearby explanation says focus axis may be tripped or UltiBox focus output not loaded.
Media 2: 2021-10-28 04:26 - Ka: Image description: Lens setup warning/error while entering Carts / Cartesian control; nearby explanation says focus axis may be tripped or UltiBox focus output not loaded.

WhatsApp Excerpts¶

Media Text / Description¶

Lens Setup
Carts
Cartesian control
focus axis tripped
UltiBox focus output
Image description: Flair lens setup warning while entering Carts / Cartesian control with a suspected tripped focus axis or unloaded UltiBox focus output.

[28/10/2021, 4:26:04 am] ~ Ka: Hi everyone. Thanks. I was hoping you could helo me. I'm setting a lens and keep getting this error

[28/10/2021, 4:26:07 am] ~ Ka:

[28/10/2021, 4:39:01 am] ~ Ka: Thanks! Bolt jr on track

[28/10/2021, 4:51:19 am] Gordon Eschke: @⁨~Ka⁩ can you please check if your ultibox is actually loaded?

[28/10/2021, 4:52:39 am] ~ Ka: It is. It's working now, but it gives us that error a lot of the times

[28/10/2021, 4:55:07 am] ~ Simon Wakley: It will give that warning when you try to go into cart control with a tripped focus axis. Are you doing that?

[28/10/2021, 4:59:27 am] ~ Ka: Why is the axis tripped though? We we just set it up

[28/10/2021, 5:00:07 am] Gordon Eschke: Can you please send a flair report with the job attached

[28/10/2021, 5:00:21 am] Gordon Eschke: Help > Send report

[28/10/2021, 5:01:05 am] ~ Ka: I'll do it next time i get the error

[28/10/2021, 5:02:44 am] Gordon Eschke: Please

[28/10/2021, 5:34:00 am] ~ Simon Wakley: It should say maybe on the console window why it tripped

[28/10/2021, 5:35:12 am] ~ Ka: It doesn't :(

Community Solutions¶

[LIKELY] Diagnose The Focus Axis Trip First¶

Check why the focus axis tripped before continuing in Carts. Inspect limits, motor load, hard stops, and whether the focus motor is enabled on the expected output.

Confidence: 0.8