Teradek / RF Proximity Causing Network or Ultibox Dropouts¶

LIKELY NETWORKING

Summary¶

At least two community reports associate Teradek wireless video devices placed near the Flair computer with network instability or Ultibox connection loss. The evidence is field-level rather than definitive, but it is a useful troubleshooting check when network dropouts appear on set.

Symptoms¶

Network drops repeatedly on location
Ultibox connection loss
Robot trips or disconnects intermittently
Issue improves when power or Ethernet cabling is changed
Issue may correlate with wireless video gear near the Flair computer

Stable ID¶

ISSUE-NET-015

First Reported¶

2026-05-08

Software Environment¶

Both. This appears to be a hardware/RF/environment issue, not a Flair UI issue.

Hardware¶

Flair PC
Ultibox / InTime network
Teradek or similar wireless video transmitter/receiver
Ethernet cables / distro power

Community Solutions¶

[LIKELY] 2026-05-08 - User: Niko¶

If a Teradek is close to the computer, move/remove it as a troubleshooting step. One operator reported network constantly dropping until the Teradek was removed.

confidence_score: 0.64

[LIKELY] 2026-05-08 - User: Aaron Saltzman / Niko thread¶

For location network trips, also try isolating the robot, inverter, and computer onto a dedicated power circuit and swapping Ethernet cables. In the reported case, swapping Ethernet cables improved stability.

confidence_score: 0.68

WhatsApp Excerpts¶

2026-05-08 02:14 - ~ Aaron Saltzman: Hey guys. Trying to troubleshoot an apparent networking challenge for a shoot happening in an hour. Cinebot Max on track. Got everything set yesterday. And it was all working without issue. Powered everything down and left for the night. Got in today and originally the RIC and Network board kept disconnecting. I powered everything down, triple checked my ethernet connections, and booting everything up from scratch. Seems to have fixed that. But now, my track, focus, and zoom keep tripping...
2026-05-08 02:19 - ~ Aaron Saltzman: Sorry, camera is not. That is on battery
2026-05-08 02:25 - ~ Niko: Any Teradek close to the computer? I had a problem some time ago. If the teradek was close to the computer network was constantly dropping
2026-05-08 02:32 - ~ Aaron Saltzman: Oh how odd. There is teradeck in the room. And on the camera. Not near the computer though
2026-05-08 02:49 - ~ Aaron Saltzman: As soon as this interview stops rolling, I will move my power around and put just the robot, inverter, and computer onto a single 20 amp circuit.
2026-05-08 03:25 - ~ Łukasz Trojan: That's really interesting. Recently, during a shoot, the Teradek was sitting next to the computer and I kept losing connection to the Ultibox. Do you think it could have been because of the Teradek?