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CS8 A Then U / Axis 1 Not Ready — EtherCAT Engage Fault

Summary

If the CS8 shows A when ready but changes to U when engaging and Flair reports Axis 1 not ready / EtherCAT error, treat it as a robot-controller communication problem until proven otherwise. The field thread checked pendant motion, network cables, E-stops, old jobs, track trip state, Ethernet connector damage, and the internal base connection. The operator eventually got running after using the Staubli pendant to move the axis again.

Symptoms

  • CS8 displays A before engage.
  • On engage, CS8 changes to U.
  • Flair reports Axis 1 is not ready or EtherCAT error.
  • Robot has been moved manually from transport to home.
  • Track may show a secondary trip, but the main problem is engagement.

Community Guidance

[LIKELY] Verify pendant motion to separate robot fault from Flair/network fault

2023-06-03 — Michael deAnthony / Chavez.Camera

  1. Confirm CS8 reaches A before booting the computer and Flair.
  2. Try moving the robot with the Staubli pendant.
  3. If pendant motion works, treat the issue as a Flair/network/EtherCAT communication problem.
  4. Replace or reseat network cables, especially any twisted/broken Ethernet connector.
  5. Check the network connection inside the base from the CS8.

confidence_score: 0.78

[CONFIRMED FIELD OUTCOME] Pendant movement restored operation in this case

2023-06-03 — Michael deAnthony

The reporter confirmed: "I try using the Pendant again and try moving the axis using it. And somehow this time it works."

This is a field recovery, not a root-cause proof. Preserve it as a recovery step, then inspect cables/base network if it recurs.

confidence_score: 0.72

Media Text / Description

  • Image description: CS8 / Flair engage-error screenshots where CS8 shows A before engage, changes to U, and Flair reports Axis 1 not ready or EtherCAT communication fault.
  • Media 1: Image description: CS8 / Flair engage-error screenshots where CS8 shows A before engage, changes to U, and Flair reports Axis 1 not ready or EtherCAT communication fault. Searchable terms: Axis 1 not ready; CS8 A then U; EtherCAT error on engage; pendant works Flair does not; broken ethernet head; connection inside base.
  • Media 2: Image description: CS8 / Flair engage-error screenshots where CS8 shows A before engage, changes to U, and Flair reports Axis 1 not ready or EtherCAT communication fault. Searchable terms: Axis 1 not ready; CS8 A then U; EtherCAT error on engage; pendant works Flair does not; broken ethernet head; connection inside base.
  • Media 3: Image description: CS8 / Flair engage-error screenshots where CS8 shows A before engage, changes to U, and Flair reports Axis 1 not ready or EtherCAT communication fault. Searchable terms: Axis 1 not ready; CS8 A then U; EtherCAT error on engage; pendant works Flair does not; broken ethernet head; connection inside base.

WhatsApp Excerpts

[3/6/2023, 12:05:25 pm] ~ Michael deAnthony: Okay now this message appears

[3/6/2023, 12:07:10 pm] ~ Michael deAnthony: Yes ive moved it from transport position to "home" manually. And ive already reseted the the whole system and the pendant, but the its still error

[3/6/2023, 12:11:17 pm] ~ Chavez.Camera: well if the pendant operates it must be a communication error. try replacing the network cables.

[3/6/2023, 12:15:01 pm] ~ Michael deAnthony: Okay I'll try it again

[3/6/2023, 12:30:47 pm] ~ Chavez.Camera: Wait for the A on the CS8 before booting the computer and flair.

[3/6/2023, 1:06:36 pm] ~ Galih Pambudi: Hi this is Galih who work with michael, we have tried to set up all the cable communication and bolt ready to use, the status in CS8 is A. However when I try to engage shows the Ethercat Error? is there any idea to solve this problem?

[3/6/2023, 1:07:55 pm] ~ Chavez.Camera: Did you reset all the emergency stops?

[3/6/2023, 1:10:05 pm] ~ Galih Pambudi: all reset already

[3/6/2023, 1:11:25 pm] ~ Chavez.Camera: try loading an old job, maybe some setting has been changed

[3/6/2023, 1:21:04 pm] ~ Galih Pambudi: i have tried to open the old job but the robot still cannot be engaged

[3/6/2023, 1:23:39 pm] ~ Galih Pambudi:

[3/6/2023, 1:27:42 pm] ~ Chavez.Camera: The track is tripped? Did you home zero?

[3/6/2023, 1:31:17 pm] ~ Galih Pambudi: actually the track is not a main problem, we can fix that, the problem is cannot be engaged

[3/6/2023, 1:38:18 pm] ~ Chavez.Camera: and axis 5 tilt is ok? I really have no idea

[3/6/2023, 1:43:54 pm] ~ .: Happened to me last week. The ethernet cable head (Robot) was broken.

[3/6/2023, 1:45:35 pm] ~ Michael deAnthony: Is it this Ethernet head?

[3/6/2023, 1:47:29 pm] ~ .: Yes. Sorry, not the robot one, the ethernet one. Somehow got twisted and wanst working.

[3/6/2023, 1:48:46 pm] ~ Galih Pambudi: actually we have changed with the new one twice still got a same warning but we will try with other cable again

[3/6/2023, 2:27:22 pm] ~ Chavez.Camera: have you checked the connection inside the base? from the CS8?

[3/6/2023, 2:39:52 pm] ~ Michael deAnthony: Okay, i got it working. I try using the Pendant again and try moving the axis using it. And somehow this time it works.

[3/6/2023, 2:40:23 pm] ~ Michael deAnthony: Thank you @⁨~Chavez.Camera⁩ and everyone for your suggestions.

Official Documentation